Terms and Conditions
Registration on Courses organised by Software Education Associates Limited or subsidiary companies ("Software Education") is subject to your acceptance of the following terms and conditions.
The word "Course" includes workshops, seminars, labs and conferences.
1. Registrations for each Course are accepted strictly in the order of arrival of a signed registration form or electronic registration via Software Education's web site. Software Education will be under no obligation to accept any registration.
2. Course fees are required to be paid in full before the start of the Course. Invoices that are still unpaid thirty calendar days after the start date of the Course will incur late payment fees and collection costs.
3. If you wish to cancel your registration, our policy is as follows:
a. Cancellations are accepted, without financial penalty and without imposition of "administration" fees provided we receive notice from you, in writing, ten or more business days before the start date of the Course.
b. Participants who fail to show, or from whom we receive cancellations within nine or less business days of the Course start date, or who only attend part of the Course are liable for the full fee. However a full set of Course notes will be provided.
4. Transfers. If you wish to transfer your registration to the same Course at a later date, or another Course at a later date, that's fine where you give us written notice ten or more business days before the original Course start date. If you give us less than ten business days clear written notice, then we will charge you an additional administration fee of twenty percent of the original Course full fee. Both the original invoice and the administration fee must be paid now rather than later. If the fee or specifications of the Course change, Software Education expects you to accept the new fee and/or specifications. You can transfer only once. Once transferred, the Course fee is non-refundable. You cannot transfer once a Course has started.
5. Substitutions. Participant substitutions are accepted at any time prior to the Course start date without charge. Substitutions during the Course are only permitted with the written permission of Software Education and additional charges and conditions may apply (call for details).
6. Late registrations. If a registration is received by Software Education less than five business days before the start date of the Course, Software Education will use best endeavours to confirm joining instructions to the customer but no guarantee is made in that regard.
7. Participants and their employing organisation accept the copyright of the Course materials.
8. Whilst Software Education has a policy to try to avoid Course cancellation, there will be a small number of Courses where participant numbers would be so small that the Course could not be properly taught. In such cases we reserve the right to cancel the Course and refund your fee.
9. Software Education is not responsible for non-delivery, modification or curtailment of Courses because of circumstances beyond our reasonable control.
10. It is customary to discuss Course content with participants during the Course. In the event that the participants choose to modify the content to that published in the Course Description document, Software Education reserves the right to follow the views of the majority of the participants and thereby make some modifications to the published description and content.
11. Whilst provided in good faith, Software Education accepts no liability for any loss arising from any advice given, however caused.
12. In the event Software Education has any liability to a participant (whether in contract, tort or otherwise), Software Education's liability is limited to the direct losses suffered by the participant up to a maximum of the value of the Course fee only.
13. Recording of Course sessions and the taking of photographs is not permitted.
14. Privacy Policy. Software Education will hold these registration details securely in our Course administration system. With the exception of Courses run in conjunction with our Training Partners, our policy is to not release or sell these details to third parties. We usually generate participant lists for distribution to those attending. Software Education may use the registration data to occasionally send out information about related Courses that could be of interest.
